Google Analytics: Access & Analysis

Google Analytics allows you to track and understand your customer’s behavior, user experience, online content, device functionality, and more.

Google Analytics helps you shape the success strategy of your business, discovering things you probably never knew about visitors on your site.

We would like to share with you a useful presentation that explains some important KPIs to monitor using your Google Analytics account.

View the presentation by clicking here:
Google Analytics – Main KPIs

 

Website Content Optimization

Our industry is facing a tough period, but there is always a light at the end of the tunnel.

While we patiently wait for that moment, at D-EDGE we would like to encourage you to take care of your site content from time to time.

The covid-19 pandemic has inevitably forced people to spend even more time on the internet which means they could land on your site.

We would like to emphasise the importance of:

  • Choosing attractive images, without forgetting to keep the image size below 500kb
  • Displaying useful texts, aiming to avoid pretentious text
  • Keeping up with social activity

If you need further clarification, we are always happy to assist you.
You can contact us through the following email addresses:

South and East Europe, Middle East, Africa and USA
websupport-italy@d-edge.com

North Europe
websupport-france@d-edge.com

APAC
websupport-asia@D-edge.com

Add a second level navigation sub-menu

A new option has been enable on these four templates : Sofitel, Sofitel So, Sofitel Legend and MGallery.
You can notice that a submenu has been added, this new option will ease the user navigation. If you want to disable it, it’s very simple:

Go to Hotel Options in the left menu -> menu manager ->Disable Sub Menus

  • MGallery template

 

  • Sofitel Template

 

  • Sofitel So template
  • Sofitel Legend template
     

 

Technical optimisations – May 2019

Technical optimisation of this month : Conversion on FRS websites – Mobile App Banner and redirection to App Download page – Back to Home in burger Menu – Book Now button fix in menu tab – Book button available on Offer and Restaurant pages

  • Conversion on FRS websites
    We are happy to inform you that all FRS hotels having contracted a hotel website with D-EDGE can now see their conversions on Brand.com for their Hotel websites analytics.

The release happened in May for all SWISS HOTELS, RAFFLES & FAIRMONT projects managed by D-Edge.

This enhancement to tracking delivers to FRS hoteliers a clearer view of their website conversion capacity and helps them analyse the impacts of their action plan for website optimisation and communication.

    • Mobile App Banner and redirection to App Download page:
      Migration to new tracking platform used by central Accor
    • Back to Home in burger Menu
      A Home tab has been added to the burger menu by default; this will allow the user to access the homepage more easily.

       
    • Book Now button fix in menu tab
      The Book now button is now fixed on menu tab when there are more than 7-8 tabs.

    • Book button available on Offer and Restaurant pages
      Now on Offer pages, you will have a Book this Offer button replacing the Book a room button. And, this button remains visible even when you scroll down the page. This same behaviour is applied to Restaurant pages with the Book a Table button.


Technical optimizations – Feb 2019

This month optimization:

  • SEO
    Technical search engine optimization on recommendation of Accor SEO agency I Propect
  • Be able to translate hotelname and address:

    We added the ability to translate the hotel name and/or the address in “Hotel Options”. If translation fields are not filled the default version will be used.

  • Add contextual offer to a page
    The option is available for these hub pages and specific pages : Bar – Meeting – Restaurant/s- Room – Wedding – Spa.
    The new feature allows the user to select a number of arbitrary offers that are relevant to a specific page.
    You just need to enable the section and select the offer you want to see on the page